Our Export Process

Simple. Transparent. Reliable. From enquiry to your doorstep β€” here's exactly how Puff Munch works.

7 Steps from Enquiry to Delivery

We've designed our export process to be completely transparent β€” no surprises, no hidden charges. Every step is communicated clearly.

01

Enquiry & Requirement

Share your grade, quantity, destination, and packaging needs via form, email, or WhatsApp. We respond within 24 hours with a detailed quote.

02

Sample Dispatch

Before any bulk order, we send 1–5 kg samples at nominal cost. Evaluate size, colour, moisture, and crunch before committing.

03

Proforma Invoice

Once you approve the sample, we issue a Proforma Invoice with all terms β€” quantity, grade, price (CIF/FOB), payment terms, and dispatch date.

04

Sourcing & Quality Check

We source from verified farms in Bihar. Makhana is sorted, graded by Suta size, moisture-tested (<8%), and inspected for consistency.

05

Packing & Documentation

Packed in nitrogen-flushed food-grade bags. We prepare: Phytosanitary Certificate, Fumigation Certificate, COO, Lab Report, Invoice, Packing List.

06

Shipment & Logistics

We work with trusted freight forwarders for sea (FCL/LCL) and air freight. Full tracking provided from Indian port to your destination.

07

Delivery & After-Sales

Your shipment arrives with all customs clearance documents. Our team stays available post-delivery for any queries or re-order planning.

Payment & Shipping Terms

Payment Terms

  • T/T β€” 30–50% advance, balance before shipment
  • LC (Letter of Credit) β€” At sight or 30/60/90 days
  • Western Union / PayPal β€” For sample orders only
  • Currency: USD, GBP, EUR, AED, INR

Shipping Terms

  • FOB β€” Mumbai, Chennai, Kolkata
  • CIF β€” Cost, Insurance, Freight included
  • Ex-Works β€” From our Bihar facility
  • Sea Freight β€” FCL / LCL available
  • Air Freight β€” DHL / FedEx for samples

Export Documents

  • Phytosanitary Certificate
  • Fumigation Certificate
  • Certificate of Origin
  • Lab Test Report (moisture, aflatoxin)
  • FSSAI Compliance Certificate
  • Commercial Invoice & Packing List

Countries We Export To

Currently exporting to 10+ countries β€” if yours isn't listed, contact us.

πŸ‡ΊπŸ‡Έ USA πŸ‡¬πŸ‡§ United Kingdom πŸ‡¦πŸ‡ͺ UAE πŸ‡ΈπŸ‡¦ Saudi Arabia πŸ‡¨πŸ‡¦ Canada πŸ‡¦πŸ‡Ί Australia πŸ‡©πŸ‡ͺ Germany πŸ‡³πŸ‡± Netherlands πŸ‡«πŸ‡· France πŸ‡ΈπŸ‡¬ Singapore πŸ‡²πŸ‡Ύ Malaysia πŸ‡―πŸ‡΅ Japan πŸ‡ΏπŸ‡¦ South Africa πŸ‡°πŸ‡ͺ Kenya πŸ‡³πŸ‡Ώ New Zealand

Ready to Start Your Export Order?

Fill out our bulk enquiry form or WhatsApp us directly. We respond within 24 hours.